Refund requests
How to submit a refund request relating to a BlockAssay subscription or payment.
Refund requests
Customers can submit a refund request using the contact form available at: https://blockassay.com/support They must select the category “Subscription / payment” and describe their request. A recorded request receives a case number. Its recording does not constitute approval of the refund. Customers can also contact support@blockassay.com. Requests are subject to the applicable contractual terms and to the consumer's statutory rights, which remain preserved.
Contact
Requests relating to billing (subscription / payment, cancellation, refund or other) can be submitted through the form available at https://blockassay.com/support, which issues a case number, or by e-mail to support@blockassay.com. The monitored channel is support@blockassay.com.